Review
ChaportChecked by Vetteroo review
Small online shops.
We check it out so you don’t have to.
Disclosure: Some links on this page are affiliate links. If you buy through them, we may earn a commission at no extra cost to you. We only recommend things we believe are useful. Read our full disclosure.
- What it is
- Live chat and chatbot software for small business websites
- Best for
- Small sites that want simple live chat
- Price
- Free; paid from $29/mo
- Prices checked
- October 31, 2026
We researched Chaport's official pricing, terms, product pages, help pages and outside reviews. We haven't used Chaport ourselves, so this is a research-based review, not a hands-on test.
Who it’s best for
- Small online shops.
- Service businesses.
- Teams wanting chat plus a bot.
Who should skip it
- Probably not the best fit for large support teams needing a full help desk.
How it works day to day
This part draws on Chaport’s own product pages, help center and documentation, read October 31, 2026 (listed under Sources). We haven’t used Chaport ourselves.
Sign up, start the trial or free tier, and cancel before renewal if it is not for you.
Key features in use
- Live chat
- Chatbots
- FAQ bot
- Mobile apps
- Integrations
Setup and learning curve
None.
Integrations
None.
Support
Email, chat or phone; see its site.
Real-world use cases
- Pre-sale questions
- Lead capture
- Support
- Bookings
What it costs
Prices checked October 31, 2026, from Chaport’s own pricing page unless noted. Prices change often, so check the official page before you buy.
- A free plan is available; paid plans were listed at $29 and $99 a month (checked October 31, 2026).
- Its terms say there are no refunds or credits for unused time or downgrades; a 14-day trial of the top plan then drops to the free plan.
What we like
- Free plan.
- Easy chatbot builder.
- 14-day trial with no card.
- Reviewed by Blogging Wizard and Capterra users.
What to watch for
- No refunds for unused time.
- Fewer integrations than big rivals.
- Only a small number of customer reviews so far.
- Advanced features on higher plans.
The main alternative: tawk.to Checked by Vetteroo
tawk.to is a free live chat tool.
What it costs: Free; branding removal $29/mo, checked October 30, 2026
Pick Chaport if you…
- want a bot builder.
- want a clean app.
- want a simple paid upgrade.
Pick tawk.to if you…
- want free forever.
- want paid agents.
- want a large community.
Our take
Chaport is a tidy, affordable live chat tool for small sites; try the free trial first because paid time is not refunded.
Side by side
| Company | Best for | Starting price | Trial / refund |
|---|---|---|---|
| Chaport Checked by Vetteroo | Small sites that want simple live chat | Free; paid from $29/mo | No refunds for unused time |
| tawk.to Checked by Vetteroo | Small businesses that want free live chat | Free; branding removal $29/mo, checked October 30, 2026 | Free plan |
From our company records. Check the official pages for current prices.
What we checked
- Chaport's pricing, product pages and terms, read October 31, 2026
- Trustpilot, searched October 31, 2026 (no usable score for Chaport)
- tawk.to's details: from our published review and its official pages, October 31, 2026
- The other official and outside pages listed under Sources (links checked October 31, 2026)
Sources
- Chaport (official site)
- Chaport pricing
- Chaport terms
- Chaport review (Blogging Wizard)
- Chaport reviews (Capterra)
- Chaport reviews (G2)
- Chaport review (MakerStack)
Ready to try Chaport?
- Free plan
- 14-day trial with no card
- Free; paid from $29/mo
How we review
We read the company's own terms, test the sign-up or booking steps where we can, and compare it with alternatives. A commission never changes what we write. Read our disclosure.
Disclosure: Some links on this page are affiliate links. If you buy through them, we may earn a commission at no extra cost to you. We only recommend things we believe are useful. Read our full disclosure.