Review
KismileChecked by Vetteroo review
Shoppers who want an affordable countertop or nugget ice maker.
We check it out so you don’t have to.
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- What it is
- Countertop ice makers, coffee makers, air fryers, fridges and freezers
- Best for
- Shoppers who want a low-cost nugget or countertop ice maker
- Price
- From $87.49 (sale)
- Prices checked
- October 31, 2026
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We researched Kismile's official pricing, terms, product pages, help pages and outside reviews. We haven't used Kismile ourselves, so this is a research-based review, not a hands-on test.
Who it’s best for
- Shoppers who want an affordable countertop or nugget ice maker.
- People furnishing a kitchen, bar or office with small appliances.
- Buyers who want free US shipping.
Who should skip it
- Probably not the best fit for anyone who needs reliable after-sale support or plans to install an under-counter unit with plumbing.
How it works day to day
This part draws on Kismile’s own product pages, help center and documentation, read October 31, 2026 (listed under Sources). We haven’t used Kismile ourselves.
Order online, receive it from a US warehouse in about a week, plug it in, and test it immediately so any problem falls inside the 30-day window.
Key features in use
- Countertop and nugget ice makers
- Commercial and under-counter ice makers
- Espresso and drip coffee makers
- Glass air fryers
- Mini fridges and chest freezers
Setup and learning curve
Countertop units plug in; under-counter units need a drain and water line.
Integrations
None.
Support
Phone (+1 888-668-9817), email and chat.
Real-world use cases
- Nugget ice at home
- Office break room ice
- Home espresso
- Extra freezer space
What it costs
Prices checked October 31, 2026, from Kismile’s own pricing page unless noted. Prices change often, so check the official page before you buy.
- Countertop ice maker with handle: $87.49 (sale; list $129.99).
- 35 lb nugget ice maker: $212.49 (sale; list $299.99); nugget ice maker 58015RIM0: $309.99.
- 20-bar espresso machine with steam wand: $137.49 (sale; list $199.99).
- 8-in-1 glass air fryer: $189.99; 4.5 cu. ft. mini fridge: $374.99.
- Free US shipping from US warehouses in 3 to 7 business days.
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What we like
- Low sale prices on nugget ice makers and espresso machines.
- Free US shipping from US warehouses.
- 1-year warranty and a 30-day return window.
- Some reviewers praise fast ice and helpful refunds.
What to watch for
- The BBB rates Kismile LLC F, citing 9 complaints it did not respond to (checked October 31, 2026).
- Trustpilot shows 3.9 out of 5 from 27 reviews, but about a quarter are 1 star, citing units failing within weeks, leaks and refused returns.
- Returns must be new, unused and in the original packaging, which makes returning a faulty unit harder.
- One Trustpilot reviewer says the company offered a refund in exchange for a positive review.
The fine print
- Returns must be postmarked within 30 days of the purchase date; the free return label works only within the US and only for your first return.
- Keep your original emailed receipt; reviewers say support asked for it before handling warranty claims.
- Its site footer lists 9733 Topanga Canyon Blvd., Chatsworth, California, while the BBB lists Kismile LLC in Baldwin Park, California.
- Legitimacy signals we found: its site lists a US phone number (+1 888-668-9817) and a California address; its products are also sold on major marketplaces; the BBB rated Kismile LLC F with 9 unanswered complaints, and Trustpilot showed 3.9 out of 5 from 27 reviews as of October 31, 2026.
The main alternative: NewAir Checked by Vetteroo
NewAir is a long-running US brand of countertop ice makers, wine fridges and beverage coolers.
What it costs: Nugget 26 lb $199.99, checked October 29, 2026
Pick Kismile if you…
- want the lowest sale price on a nugget ice maker.
- are comfortable keeping all receipts and testing the unit right away.
- want free US shipping.
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Pick NewAir if you…
- want a brand with a longer US track record.
- want free return shipping on larger items.
- want a wider range of beverage coolers.
Our take
Kismile sells ice makers and kitchen appliances at tempting sale prices, but its F rating at the BBB and reports of failed units and hard returns mean you should test the unit the day it arrives and keep every receipt.
Side by side
| Company | Best for | Starting price | Trial / refund |
|---|---|---|---|
| Kismile Checked by Vetteroo | Shoppers who want a low-cost nugget or countertop ice maker | From $87.49 (sale) See price | 30-day returns, unused items only; 1-year warranty |
| NewAir Checked by Vetteroo | Buyers who want a countertop ice maker or beverage cooler | Nugget 26 lb $199.99, checked October 29, 2026 | 30-day returns; free return shipping under 80 lb |
From our company records. Check the official pages for current prices.
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What we checked
- Kismile's pricing, product pages and terms, read October 31, 2026
- Kismile's Trustpilot profile, read October 31, 2026
- NewAir's details: from our published review and its official pages, October 31, 2026
- The other official and outside pages listed under Sources (links checked October 31, 2026)
Sources
Ready to try Kismile?
- Some reviewers praise fast ice and helpful refunds
- From $87.49 (sale)
Affiliate link. We may earn a commission at no extra cost to you. How we get paid
How we review
We read the company's own terms, test the sign-up or booking steps where we can, and compare it with alternatives. A commission never changes what we write. Read our disclosure.
Disclosure: Some links on this page are affiliate links. If you buy through them, we may earn a commission at no extra cost to you. We only recommend things we believe are useful. Read our full disclosure.