Close Review | Vetteroo

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What it is: Sales CRM with built-in calling, email and SMS
Best for: Calling and emailing sales teams
Price: Solo $9/mo yearly; Essentials $35/user/mo yearly, checked October 28, 2026
Prices checked: October 28, 2026

We researched Close's official pricing, plan terms, product pages, help documentation and Trustpilot profile. We haven't used Close ourselves, so this is a research-based review, not a hands-on test.

Who it’s best for

Small sales teams that make lots of calls and send lots of emails.
Founders doing their own sales.
Inside sales teams that want a power dialer (Growth and up).

Who should skip it

Probably not the best fit if you want a visual pipeline-first CRM, where Pipedrive is easier to start with.

How it works day to day

This part draws on Close’s own product pages, help center and documentation, read October 28, 2026 (listed under Sources). We haven’t used Close ourselves.

Day to day, reps work a lead list, call and email from inside Close, log notes and move deals through the pipeline.

Key features in use

Built-in calling and SMS.
Email sequences.
Power dialer on Growth and up.
Pipelines and reporting.
Chloe AI agent, with included AI credits per user.

Setup and learning curve

You start the trial, import leads, connect email and set up calling.

Integrations

Built-in forms plus the integrations listed on Close's site.

Support

Close offers support and a help center.

Real-world use cases

A founder runs cold outreach.
A small team works inbound leads by phone.
A sales manager tracks call activity.

What it costs

Prices checked October 28, 2026, from Close’s own pricing page unless noted. Prices change often, so check the official page before you buy.

Solo: $9 a month billed yearly, or $19 monthly. 1 user.
Essentials: $35 per user a month billed yearly, or $49 monthly.
Growth: $99 per user a month billed yearly, or $109 monthly.
Scale: $139 per user a month billed yearly, or $149 monthly.
Calling and SMS usage is billed separately from the plan, passed through at cost, per Close.
14-day free trial and a 30-day money-back guarantee.

What we like

Calling, SMS and email built in.
Power dialer and workflows on Growth.
14-day trial plus a 30-day money-back guarantee.
Trustpilot showed 4.5 out of 5 from about 77 reviews as of October 28, 2026.

What to watch for

Calling and SMS usage costs extra on top of the plan (passed through at cost, per Close).
Monthly billing is much higher than yearly.
Key sales features sit on the pricier plans.

The fine print

Calling and SMS usage is billed on top of the plan price.
Solo is limited to one user.
AI features use credits; each plan includes a monthly base of credits.

The main alternative: Pipedrive Reviewed by Vetteroo

Pipedrive is a visual, pipeline-first CRM that is easy to learn, with calling available through add-ons and integrations.

What it costs: $14/seat/mo (Lite) billed yearly, checked October 26, 2026

Read our full Pipedrive review

Pick Close Vetteroo Our Pick if you…

make lots of calls.
want calling built into the CRM.
are a small, busy sales team.

Pick PipedriveReviewed by Vetteroo if you…

want a visual pipeline first.
make fewer calls.

Our take

Close is a strong CRM for small teams that sell by phone and email, with a long refund window. Usage costs are extra. If you want a simpler visual pipeline, compare Pipedrive.

Side by side

Company	Best for	Starting price	Trial / refund
Close Vetteroo Our Pick	Calling and emailing sales teams	Solo $9/mo yearly; Essentials $35/user/mo yearly, checked October 28, 2026	14-day trial, 30-day money-back
Pipedrive Reviewed by Vetteroo	Visual deal pipelines	$14/seat/mo (Lite) billed yearly, checked October 26, 2026	14-day trial

From our company records. Check the official pages for current prices.

What we checked

Close's pricing page and plan terms, read October 28, 2026
Close's Trustpilot profile, read October 28, 2026
Pipedrive's details: from our existing company record and review, not re-checked on October 28, 2026
The other official pages listed under Sources (links checked October 28, 2026)

Sources

Visit Close’s official site

How we review

We read the company's own terms, test the sign-up or booking steps where we can, and compare it with alternatives. A commission never changes what we write. Read our disclosure.