Review
EazyChatChecked by Vetteroo review
Small businesses answering chats and leads.
We check it out so you don’t have to.
Disclosure: Some links on this page are affiliate links. If you buy through them, we may earn a commission at no extra cost to you. We only recommend things we believe are useful. Read our full disclosure.
- What it is
- AI chat, tickets and voice support for small businesses
- Best for
- Small businesses wanting AI chat and support in one tool
- Price
- $29.99/user/mo, checked October 30, 2026
- Prices checked
- October 30, 2026
We researched EazyChat's official pricing, terms, product pages, help pages and outside reviews. We haven't used EazyChat ourselves, so this is a research-based review, not a hands-on test.
Who it’s best for
- Small businesses answering chats and leads.
- Service businesses booking quotes.
- Small support teams.
Who should skip it
- Probably not the best fit for large contact centers.
How it works day to day
This part draws on EazyChat’s own product pages, help center and documentation, read October 30, 2026 (listed under Sources). We haven’t used EazyChat ourselves.
The AI answers website chats from your business info, hands off to a person when needed, and logs tickets.
Key features in use
- AI chat
- Shared inbox
- Tickets (EazyDesk)
- Voice
- Sales follow-up
Setup and learning curve
Minutes with a website scan.
Integrations
Website widget and integrations listed on its site.
Support
Email and chat.
Real-world use cases
- Lead capture
- Support
- Quote requests
- After-hours chat
What it costs
Prices checked October 30, 2026, from EazyChat’s own pricing page unless noted. Prices change often, so check the official page before you buy.
- Launch $29.99, Pro $59.99 and Infinity $79.99 per user a month (checked October 30, 2026).
- No contracts.
What we like
- 15-day free trial.
- AI included on every plan.
- No contracts.
- Chat, tickets and voice in one.
What to watch for
- No Trustpilot reviews found as of October 30, 2026.
- Per-user pricing.
- Newer product.
- Higher tiers needed for EazyDesk.
The fine print
- Prices are per user.
- Check AI usage limits.
The main alternative: Wati
WATI is a WhatsApp Business messaging platform for teams.
What it costs: Growth $59/mo billed yearly (3 users), checked October 30, 2026
Pick EazyChatChecked by Vetteroo if you…
- want AI website chat.
- want tickets too.
- want no contract.
Pick Wati if you…
- sell over WhatsApp.
- need broadcasts.
- want WhatsApp API.
Our take
EazyChat bundles AI chat and support tools with a free trial; it is new and has no reviews yet.
Side by side
| Company | Best for | Starting price | Trial / refund |
|---|---|---|---|
| EazyChat Checked by Vetteroo | Small businesses wanting AI chat and support in one tool | $29.99/user/mo, checked October 30, 2026 | 15-day free trial |
| Wati | Businesses that want the official WhatsApp API with shared inbox and bots | Growth $59/mo billed yearly (3 users), checked October 30, 2026 | See its pricing page |
From our company records. Check the official pages for current prices.
What we checked
- EazyChat's pricing, product pages and terms, read October 30, 2026
- EazyChat's Trustpilot profile, read October 30, 2026
- Wati's details: read on its official pages on October 30, 2026 (comparison only; not reviewed)
- The other official and outside pages listed under Sources (links checked October 30, 2026)
Sources
- EazyChat (official site)
- Trustpilot search
Visit EazyChat’s official site
How we review
We read the company's own terms, test the sign-up or booking steps where we can, and compare it with alternatives. A commission never changes what we write. Read our disclosure.
Disclosure: Some links on this page are affiliate links. If you buy through them, we may earn a commission at no extra cost to you. We only recommend things we believe are useful. Read our full disclosure.