Small-business CRM
Pipeline CRM review
Small sales teams that want a straightforward pipeline at a fair price.
We check it out so you don’t have to.
Disclosure: Some links on this page are affiliate links. If you buy through them, we may earn a commission at no extra cost to you. We only recommend things we believe are useful. Read our full disclosure.
- What it is
- Sales CRM for growing teams
- Best for
- Simple sales pipelines
- Price
- Start $25/user/mo billed annually; 14-day trial, checked October 26, 2026
- Prices checked
- October 26, 2026
We researched Pipeline CRM's official pricing, plan terms, product pages and help documentation. We haven't used Pipeline CRM ourselves, so this is a research-based review, not a hands-on test.
Who it’s best for
- Sales teams that want a simple pipeline with good reporting.
- Businesses that want help connecting their other tools.
- Teams that want calling built in without a per-user phone fee.
Who should skip it
- Probably not the best fit if you need a free CRM plan.
How it works day to day
This part draws on Pipeline CRM’s own product pages, help center and documentation, read October 26, 2026 (listed under Sources). We haven’t used Pipeline CRM ourselves.
Day to day, reps move deals through pipeline stages, log calls and emails, set tasks and check reports on what is likely to close.
Key features in use
- Visual pipeline and deals.
- Contact and company records.
- Email tracking and templates.
- Sales reports and forecasts.
- Automation on higher plans.
Setup and learning curve
You start the trial, import contacts and deals, set up your pipeline stages and invite your team.
Integrations
Pipeline CRM connects with Gmail, Outlook, QuickBooks, Zapier and more, plus managed integrations as an add-on.
Support
Pipeline CRM has a help center and support by email and chat.
Real-world use cases
- A sales team tracks deals in one pipeline.
- A manager checks the monthly forecast.
- A rep calls leads from inside the CRM.
What it costs
Prices checked October 26, 2026, from Pipeline CRM’s own pricing page unless noted. Prices change often, so check the official page before you buy.
- Start: $25 a user a month billed annually ($29 monthly).
- Develop: $33 a user a month billed annually ($39 monthly).
- Grow: $49 a user a month billed annually ($59 monthly).
- Add-ons: managed integrations from $99 a month, data enrichment from $19 a month, email validation $25 a month, phone by the minute.
- 14-day free trial of Grow, no card, cancel anytime.
What we like
- Simple pipeline and deal tracking.
- Every plan starts with a 14-day trial of the top plan.
- Unlimited file storage.
- Managed integrations built and monitored for you (add-on).
- Cancel anytime.
What to watch for
- No free plan.
- Useful extras like enrichment and phone cost extra.
- Monthly billing costs more.
The fine print
- Prices are per user.
- Add-ons bill with your main subscription.
- Phone calls are paid from a prepaid balance.
The main alternative: Pipedrive
Pipedrive is a popular alternative with a visual pipeline and a large app marketplace.
What it costs: $14/seat/mo (Lite) billed yearly, checked October 26, 2026
Read our full Pipedrive review
Pick Pipeline CRM if you…
- want a straightforward sales pipeline.
- want someone else to build your integrations.
- want calling inside the CRM.
Pick Pipedrive if you…
- want a large app marketplace.
- want a well-known visual pipeline.
Our take
Pipeline CRM is a clear, sales-focused CRM with a full-featured trial and helpful add-ons like managed integrations. If you want a bigger app marketplace, compare Pipedrive.
Side by side
| Company | Best for | Starting price | Trial / refund |
|---|---|---|---|
| Pipeline CRM | Simple sales pipelines | Start $25/user/mo billed annually; 14-day trial, checked October 26, 2026 | 14-day trial |
| Pipedrive | Visual deal pipelines | $14/seat/mo (Lite) billed yearly, checked October 26, 2026 | 14-day trial |
From our company records. Check the official pages for current prices.
What we checked
- Pipeline CRM's pricing page and plan terms, read October 26, 2026
- Pipedrive's details: from our existing company record and review, not re-checked on October 26, 2026
- Pipeline CRM's feature, help and integration pages listed below (links checked October 26, 2026)
Sources
Visit Pipeline CRM’s official site
How we review
We read the company's own terms, test the sign-up or booking steps where we can, and compare it with alternatives. A commission never changes what we write. Read our disclosure.
Disclosure: Some links on this page are affiliate links. If you buy through them, we may earn a commission at no extra cost to you. We only recommend things we believe are useful. Read our full disclosure.