Business phone
Quo (formerly OpenPhone) review
Small teams that share phone numbers and want calls and texts in one app.
We check it out so you don’t have to.
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- What it is
- Business phone system (formerly OpenPhone)
- Best for
- Small teams sharing numbers and texts
- Price
- Starter $15/user/mo billed yearly; 7-day trial, checked October 26, 2026
- Prices checked
- October 26, 2026
We researched Quo (formerly OpenPhone)'s official pricing, plan terms, product pages and help documentation. We haven't used Quo (formerly OpenPhone) ourselves, so this is a research-based review, not a hands-on test.
Who it’s best for
- Small teams who want a business number on their phones.
- Teams who share a number for support or sales.
- People who want calling and texting in one app.
Who should skip it
- Probably not the best fit if you need a full call center.
How it works day to day
This part draws on Quo (formerly OpenPhone)’s own product pages, help center and documentation, read October 26, 2026 (listed under Sources). We haven’t used Quo (formerly OpenPhone) ourselves.
Day to day, your team makes and takes calls and texts from the app, shares conversations on a common number and reviews AI summaries.
Key features in use
- Business numbers.
- Calling and texting.
- Shared inboxes.
- Auto-replies and call routing.
- AI summaries.
Setup and learning curve
You start the trial, pick or port a number and invite teammates.
Integrations
Quo connects with HubSpot, Salesforce, Slack, Zapier and more.
Support
Quo offers a help center and support.
Real-world use cases
- A contractor keeps a separate work number.
- A team shares a support line.
- A sales rep texts leads.
What it costs
Prices checked October 26, 2026, from Quo (formerly OpenPhone)’s own pricing page unless noted. Prices change often, so check the official page before you buy.
- Starter: $15 per user a month billed yearly ($180 a year), or $28 monthly.
- Business: $23 per user a month billed yearly, or $33 monthly.
- Scale: $35 per user a month billed yearly, or $47 monthly.
- Extra numbers $5 a month. US texting registration costs a one-time fee plus a small monthly fee.
- 7-day free trial.
What we like
- Calling and texting in one app.
- Shared numbers and inboxes.
- AI call summaries.
- Integrations with CRMs.
- 7-day free trial.
What to watch for
- Monthly billing costs much more than yearly.
- Texting registration fees in the US.
- Advanced features need higher plans.
The fine print
- Prices are per user.
- Extra numbers cost extra.
- Texting registration fees apply.
The main alternative: Nextiva
Nextiva is the alternative with bigger phone system and contact center features.
What it costs: From $15/user/mo, checked October 25, 2026
Pick Quo (formerly OpenPhone) if you…
- want a simple business phone.
- share a number with a team.
- want texting too.
Pick Nextiva if you…
- need a larger phone system.
- want contact center tools.
Our take
Quo, formerly OpenPhone, gives small teams a business number with calling, texting and shared inboxes in one app. If you need a bigger phone system, compare Nextiva.
Side by side
| Company | Best for | Starting price | Trial / refund |
|---|---|---|---|
| Quo (formerly OpenPhone) | Small teams sharing numbers and texts | Starter $15/user/mo billed yearly; 7-day trial, checked October 26, 2026 | Free trial |
| Nextiva | Small teams wanting a full phone system | From $15/user/mo, checked October 25, 2026 | See the official site |
From our company records. Check the official pages for current prices.
What we checked
- Quo (formerly OpenPhone)'s pricing page and plan terms, read October 26, 2026
- Nextiva's details: from our existing company record and review, not re-checked on October 26, 2026
- Quo (formerly OpenPhone)'s feature, help and integration pages listed below (links checked October 26, 2026)
Sources
Visit Quo (formerly OpenPhone)’s official site
How we review
We read the company's own terms, test the sign-up or booking steps where we can, and compare it with alternatives. A commission never changes what we write. Read our disclosure.
Disclosure: Some links on this page are affiliate links. If you buy through them, we may earn a commission at no extra cost to you. We only recommend things we believe are useful. Read our full disclosure.