Vtiger Review | Vetteroo

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What it is: CRM suite for sales, marketing and help desk
Best for: Small businesses wanting a low-cost CRM with sales and help desk
Price: Free up to 10 users; Growth $12/user/mo yearly, checked October 29, 2026
Prices checked: October 29, 2026

We researched Vtiger's official pricing, plan terms, product pages, help documentation and Trustpilot profile. We haven't used Vtiger ourselves, so this is a research-based review, not a hands-on test.

Who it’s best for

Small businesses on a tight budget.
Teams that want sales, marketing and help desk in one suite.
Companies that need inventory or project tools with their CRM.

Who should skip it

Probably not the best fit if you want a huge ecosystem of add-on apps, where Zoho CRM has a broad suite.

How it works day to day

This part draws on Vtiger’s own product pages, help center and documentation, read October 29, 2026 (listed under Sources). We haven’t used Vtiger ourselves.

Day to day, teams track leads and deals, answer support tickets and run email campaigns from the same CRM.

Key features in use

Sales pipeline and quotes.
Help desk tickets.
Email marketing.
Projects and inventory apps.
AI features on the One AI plan.

Setup and learning curve

You sign up for the free plan or trial and import contacts.

Integrations

Vtiger lists email, phone, Facebook Lead Ads and Google lead form integrations.

Support

Vtiger offers a help center and support by plan.

Real-world use cases

A small distributor tracks orders and inventory.
A service company handles tickets and sales.
A startup runs a free CRM for its first 10 users.

What it costs

Prices checked October 29, 2026, from Vtiger’s own pricing page unless noted. Prices change often, so check the official page before you buy.

One Pilot: free for up to 10 users, with full access to one app and view-only access to the others.
One Growth: $12 per user a month billed yearly, or $15 monthly.
One Professional: $30 per user a month yearly, or $42 monthly.
One Enterprise: $42 per user a month yearly, or $58 monthly.
One AI: $50 per user a month yearly, or $66 monthly.
Vtiger says yearly billing saves up to 34%. 15-day free trial with no credit card.

What we like

Free plan for up to 10 users.
Low starting price on Growth.
Sales, marketing, help desk, projects and inventory apps.
15-day trial with no card.

What to watch for

Trustpilot showed 1.8 out of 5 from only 18 reviews as of October 29, 2026.
The free plan gives full access to only one app.
Monthly billing costs up to about a third more.

The fine print

AI features need the One AI plan or add-ons.
Prices are per user.
Check which apps each tier includes.

The main alternative: Zoho CRM Reviewed by Vetteroo

Zoho CRM is a widely used CRM with a free tier and a large family of connected Zoho apps.

What it costs: Free plan; Standard $14/user/mo billed annually, checked October 26, 2026

Read our full Zoho CRM review

Pick Vtiger Reviewed by Vetteroo if you…

want a free CRM for a small team.
need a help desk alongside sales.
want low per-user prices.

Pick Zoho CRMReviewed by Vetteroo if you…

want a big suite of connected apps.
want more reviews to go on.

Our take

Vtiger offers a lot of CRM for the money, including a free plan for 10 users. Its few outside reviews are poor, so test it carefully during the trial. Compare Zoho CRM for a bigger app ecosystem.

Side by side

Company	Best for	Starting price	Trial / refund
Vtiger Reviewed by Vetteroo	Small businesses wanting a low-cost CRM with sales and help desk	Free up to 10 users; Growth $12/user/mo yearly, checked October 29, 2026	15-day free trial, no card
Zoho CRM Reviewed by Vetteroo	Small and growing businesses who want an affordable, customizable CRM	Free plan; Standard $14/user/mo billed annually, checked October 26, 2026	Free plan; free trial of paid plans

From our company records. Check the official pages for current prices.

What we checked

Vtiger's pricing page and plan terms, read October 29, 2026
Vtiger's Trustpilot profile, read October 29, 2026
Zoho CRM's details: from our existing company record and review, not re-checked on October 29, 2026
The other official pages listed under Sources (links checked October 29, 2026)

Sources

Visit Vtiger’s official site

How we review

We read the company's own terms, test the sign-up or booking steps where we can, and compare it with alternatives. A commission never changes what we write. Read our disclosure.