WestFaxReviewed by Vetteroo review

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What it is

HIPAA-ready online fax service

Best for

Healthcare offices and small businesses that fax regularly

Price

Solo $14.99/mo, checked October 29, 2026

Prices checked

October 29, 2026

We researched WestFax's official pricing, plan terms, product pages, help documentation and Trustpilot profile. We haven't used WestFax ourselves, so this is a research-based review, not a hands-on test.

Who it’s best for

• Medical, dental and therapy practices that fax records.
• Law and accounting offices that still fax.
• Small teams sharing fax numbers.

Who should skip it

• Probably not the best fit if you fax only now and then and want the lowest yearly price, where iFax starts lower.

How it works day to day

This part draws on WestFax’s own product pages, help center and documentation, read October 29, 2026 (listed under Sources). We haven’t used WestFax ourselves.

Day to day, you send and receive faxes by web, email or app, and staff share numbers on team plans.

Key features in use

• Fax by web and email.
• Shared team numbers.
• HIPAA compliance and BAA.
• Number porting.

Setup and learning curve

Pick a plan, choose or port a number and add your team.

Integrations

Offers fax by email and an API, per its site.

Support

Contact options are listed on its site.

Real-world use cases

• A clinic receives referrals.
• A law office sends signed documents.
• A pharmacy handles prescriptions.

What it costs

Prices checked October 29, 2026, from WestFax’s own pricing page unless noted. Prices change often, so check the official page before you buy.

• Solo: $14.99 a month, with 1 fax number.
• Team: $40 a month for 1,500 pages and 5 users; overage 3¢ a page.
• Team (larger): $70 a month for 3,000 pages and 25 users; overage 2.5¢ a page.
• Number porting: $20 one-time. Extra numbers: $4.95 a month.
• HIPAA compliance and a BAA are included on every plan.

What we like

• A BAA on every plan for HIPAA.
• Monthly billing, cancel anytime.
• Team plans with shared users.
• Low overage rates.

What to watch for

• We couldn't find a Trustpilot page for WestFax as of October 29, 2026.
• Unused pages don't roll over.
• Porting costs $20.

The fine print

• Overage is charged per page beyond the plan.
• Extra numbers are $4.95 a month each.
• Plans are monthly, with no contract.

The main alternative: iFax

What it costs: Basic $12.49/mo paid annually, checked October 29, 2026

Pick WestFaxReviewed by Vetteroo if you…

• need a BAA.
• fax as a team.
• want monthly billing.

Pick iFax if you…

• fax occasionally.
• want a lower yearly price.

Our take

WestFax suits healthcare and professional offices that need HIPAA-ready faxing, with a BAA on every plan and monthly billing. Outside reviews are hard to find. Compare iFax for occasional use.

Side by side

From our company records. Check the official pages for current prices.

What we checked

• WestFax's pricing page and plan terms, read October 29, 2026
• Trustpilot, searched October 29, 2026 (no usable score for WestFax)
• Trustpilot returned no page for WestFax when we checked
• iFax's details: read on its official pricing page on October 29, 2026 (comparison only; not reviewed)
• The other official pages listed under Sources (links checked October 29, 2026)

Sources

• WestFax pricing
• iFax pricing

Visit WestFax’s official site →

How we review

We read the company's own terms, test the sign-up or booking steps where we can, and compare it with alternatives. A commission never changes what we write. Read our disclosure.